Is it time to cut revenue assurance budgets?
Revenue assurance is an upstart. For about a decade, this tyrannical tyro has busted its way into every telco, challenging both managers and systems to eliminate the errors that cause revenues to leak....
View ArticleAnalytics – a kind of magic?
To celebrate the addition of talkRA content to BillingViews, we found this from a year ago. Still completely relevant. We are pretty sure that Analytics is the answer. We are less sure what the...
View ArticleReal-time or not, sometimes it can take six years for the Regulator to catch up
BillingViews takes no pleasure in reporting on billing mistakes or customers suffering at the hands of rapacious…. But if there are lessons to be learnt then lessons we will try and point out. Recent...
View ArticleFraud from within – an elephant in the room
While our focus and forces are being concentrated on the enemy without, we must always be ready for the enemy within. Hackers in distant countries can steal 100 million identities in an afternoon, but...
View ArticleWho are they going to turn to?
The face of revenue assurance and fraud prevention is changing and I’m not sure the telecoms industry or service providers, in general, are gearing up for the inevitable onslaught of risk that digital...
View ArticleVodacom implements WeDo Technologies’ Business Assurance solution
WeDo Technologies today announced that it has finished the implementation of its RAID 7 Revenue Assurance software in Vodacom, South Africa. With this implementation, Vodacom will be able to improve...
View ArticleCyber security is looking better, but don’t leave the door open
All of us understand that fraud is a big problem. And we live in a world where cyber warfare is part of everyday life. Soon Government budgets for cyber defences (and presumably offenses) will overtake...
View ArticleConvergence gets the vote – but who are the winners?
New research reveals that 88 percent of Communications Service Providers (CSPs) believe that the convergence of mobile offerings with fixed, broadband and cable/pay TV will be key to future strategies....
View ArticleRoaming fraud is up, customer experience is down, common sense does not live...
Irritation is rising at BillingViews Boulevard. Normally this irritation is not caused by inane press releases announcing that vendor ‘x’ has sold something to operator ‘y’ and expecting us to be...
View ArticleRevenue risk – who cares?
Despite the telecoms industry’s supposed maturity and expertise at being able to charge and bill correctly for any type of service it still manages to make headlines when it ‘stuffs up.’ And it is...
View ArticleThe end of industries
A Revenue Assurance and Fraud Management User Group meeting is an unlikely place to experience paradigms being shifted without gears. Such, though, was the case at the recent Subex event. Amongst the...
View ArticleAnalytics – a kind of magic?
To celebrate the addition of talkRA content to BillingViews, we found this from a year ago. Still completely relevant. We are pretty sure that Analytics is the answer. We are less sure what the...
View ArticleReal-time or not, sometimes it can take six years for the Regulator to catch up
BillingViews takes no pleasure in reporting on billing mistakes or customers suffering at the hands of rapacious…. But if there are lessons to be learnt then lessons we will try and point out. Recent...
View ArticleFraud from within – an elephant in the room
While our focus and forces are being concentrated on the enemy without, we must always be ready for the enemy within. Hackers in distant countries can steal 100 million identities in an afternoon, but...
View ArticleWho are they going to turn to?
The face of revenue assurance and fraud prevention is changing and I’m not sure the telecoms industry or service providers, in general, are gearing up for the inevitable onslaught of risk that digital...
View ArticleVodacom implements WeDo Technologies’ Business Assurance solution
WeDo Technologies today announced that it has finished the implementation of its RAID 7 Revenue Assurance software in Vodacom, South Africa. With this implementation, Vodacom will be able to improve...
View ArticleCyber security is looking better, but don’t leave the door open
All of us understand that fraud is a big problem. And we live in a world where cyber warfare is part of everyday life. Soon Government budgets for cyber defences (and presumably offenses) will overtake...
View ArticleConvergence gets the vote – but who are the winners?
New research reveals that 88 percent of Communications Service Providers (CSPs) believe that the convergence of mobile offerings with fixed, broadband and cable/pay TV will be key to future strategies....
View ArticleRoaming fraud is up, customer experience is down, common sense does not live...
Irritation is rising at BillingViews Boulevard. Normally this irritation is not caused by inane press releases announcing that vendor ‘x’ has sold something to operator ‘y’ and expecting us to be...
View ArticleRevenue risk – who cares?
Despite the telecoms industry’s supposed maturity and expertise at being able to charge and bill correctly for any type of service it still manages to make headlines when it ‘stuffs up.’ And it is...
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